Shipping & Return Policy

Shipping outside Europe

For the moment, we only ship within Europe using our website checkout option. If you want us to ship outside Europe, please send us a message and we will manually register your order.

Custom and semi custom graphic refunds / changes

Refunds can be made if no work has been done to your order. From the day you order your graphic kit you have 30 days to do your changes until the deposit get invalid. If you decide to sell your bike or change bike in the middle of the design process additional fees will have to be added to adjust for the extra time spent re-designing your kit. Please be careful and write the correct information in your order placed on the website. We will use this information to make your design and have it fit your specific bike.

The time spent on the design process should be reasonable both for you and us. If an unreasonable amount of change requests are made, an additional fee can be added to the total cost of the kit. After the design has been completed you got 3 revisions (changes) to change the kit. It is very important that you give us a good explanation of what you want your kit to look like, to get the best experience

Standard production time is approximately 6-8 days.

Shipping time is estimated to 2-5 days, depending on where you live.

Let’s Ride SRL will replace any product that has a different graphic than the one agreed with the user or any products that has any defects. These will be replaced at no cost for the user, only after the products will be return in the initial state, without being used. All products have 14 days limited warranty from the date of delivery (unless provided otherwise) for manufacturer’s defects or errors (you received an incorrect or defective item) only.

Letsridegraphics.com is not accountable for improper installation of graphics, damage to them due to faulty installation techniques, or regular wear and tear and race abrasions. Please double check your order form before placing it, as your order will be printed with the color choices, race number, template, spelling and logos that you specified. Once your order is printed no changes can be made. After receiving the product, please make sure that the material is free from any flaws and the fitment is as ordered. Once you have started to install or use our product, we are unable to offer you a refund or exchange it. Please note that we cannot accept returns on any custom made products for any reason other than error on our part as they are custom made for each customer. You may cancel your order and receive a full refund if it has not been processed yet by writing us an e-mail within 24h from the order date. If you’re cancelling the order when the designing has been started, 25% will be withheld as a designing fee. There will be an extra 50EUR charge for a new design in case you decide to completely change the one that’s already has been made.

If you have any questions on how to return your item to us, contact us at:: hello@letsridegraphics.com